Lead Consultant (m/f/d) Process Transformation Pharma

Division NBS
Geschäftseinheit PLS NBS
Standort Holzkirchen (bei München)
Funktionsbereich BD&L & Strategic Planning
Art der Stelle Vollzeit
Anstellungsverhältnis Befristet
StellenID 261710BR


We offer
An open corporate culture, interesting and challenging tasks, attractive social benefits as well as opportunities for individual career growth within an international company.

About us
Novartis Business Services (NBS) is the global service provider for Novartis – one of the world’s leading pharmaceutical companies. About 500 associates in Germany deliver high quality services to all Novartis legal entities in areas, such as IT, Real Estate and Facility Services, Procurement, Product Lifecycle Services, HR and Finance.

As Lead Consultant, you are part of a new internal consulting practice with responsibility for delivering strategic consulting programs, driving operational efficiencies and implementing business change. The role is managing a portfolio of consulting programs and projects globally and cross divisionally across the diverse functionality of Commercial, Scientific and Operational Services Practices, ensuring effective Project Management (PMO) and Business Process Transformation (BPT). You are ensuring that the internal customer relationship is proactively managed and the highest levels of customer satisfaction are maintained throughout the lifecycle of the project. It is to work with a diverse internal customer base and PLS leadership team to identify, pursue and execute business development opportunities that will ensure an expansion to the consulting services that can be offered by PLS to the divisions in line with the overall PLS strategy.

Your tasks in detail:
• Support Operational Transformation Consulting leadership to drive the strategic delivery plan, s.a. work with Account Managers, BSE leads and internal customers (Global functions, regional management and country management) and PLS practices to understand the consulting opportunity pipeline and work to convert this into customer projects, build and manage key stakeholder relationships, initiating sales processes with internal customers and identify opportunities to expand Operational Transformation Consulting offerings and develop service offerings to customers andd develop consulting tools and methodologies for delivering consulting project opportunities
• Build, organize and sustain multi-disciplinary program and project teams – internal customer, functional, IT, third party
• Facilitate and drive change in a heavily networked environment through senior stakeholder engagement and management
• Lead and drive major internal customer transformation programs and projects, including solution development and implementation,
• Will involve regular travel to Novartis locations where full-time or part-time on-site project delivery is required for internal customers
• Line manage local consulting resources, as the team develops, including Senior consultants, Consultants or Consulting resources secured through flex arrangement

The role is limited for 1 year.[#video#https://www.youtube.com/watch?v=ggbnzRY9z8w{#400,300#}#/video#]

BD&L & Strategic Planning


• Postgraduate degree in technical or business discipline
• Further education in Change management, Project management and/or Facilitation /Coaching
• Significant experience in process optimization, project management and consulting for technical operations
• Fluent in German and English
• Being a proven change agent with significant project and program management experience from a Top 5 consulting firm, having successfully led complex, multi-functional projects in a large corporate environment
• Demonstrate analytical, process-oriented and data driven mindset
• Significant experience and proven ability to lead, manage and motivate stakeholders of widely varying backgrounds across a dispersed and matrixed organization
• Demonstrate strong written and verbal communication skills as well as solid presentation skills
• Successful track record in application of consulting tools and solutions in solving complex business problems, including Lean Six Sigma (LSS)

Novartis stands up for equal opportunities and for the integration of persons with disabilities. Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

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