Hospital Onboarding Manager (m/f/d) Cell and Gene Therapy

Division Oncology
Geschäftseinheit ONCOLOGY
Standort Nürnberg
Funktionsbereich Market Access
Art der Stelle Vollzeit
Anstellungsverhältnis Unbefristet
StellenID 255097BR


927 million. That’s how many lives our products touched in 2017.
And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.
Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

We are Novartis. Join us and help us reimagine medicine.

We are currently hiring a

Hospital Onboarding Manager (m/f/d) Cell and Gene Therapy

to work remotely / on-site at our CGT treatment centers in Germany, Austria and Switzerland

As Hospital Onboarding Manager you develop, coordinate and support the implementation of the strategic business plan to train and qualify new hospital treatment centers to be able to treat patients with the Novartis Oncology Cell & Gene products.
In coordination with local country teams, you will educate the hospital administration on the value proposition our Cell and Gene therapy, onboard and qualify key staff within the treatment center including HCPs, transplant coordinators, pharmacy and reimbursement leads to ensure that the centers are set-up to safely and efficiently treat patients with our new Cell and Gene therapy.
You collaborate closely with other specialized field based functions for this product, build strong relationships within the treatment centers as well as with the internal stakeholders always ensuring alignment with local requirements and policies.

Your tasks

• Responsible for supporting the efficient and effective onboarding of key treatment centers across Germany, Austria, Switzerland by coordinating with all internal stakeholders and service center in full compliance with EMA and local regulations
• Develop, implement and improve onboarding training plans for local customer facing teams
• Support consistent roll-out of initial site training including product profile, logistics, communication plan and product ordering
• Supports legal team and apheresis team in the negotiation of legal, quality, supply, and consent agreements
• Work closely with regional and local leadership team on onboarding, order processing, share best practices to support the business objectives
• Lead strategic projects to improve operations in centers managing CART
• Coordinate the end to end process flow deviations oversight
• Ensure that all the activities are according to country legislation, Pharmaceutical Industry Code & all internal regulations and processes

Market Access


• University degree in Science and/or Medical or Business (Bachelor’s Degree Minimum)
• Minimum of 7 yrs in a customer facing role in the Pharmaceutical/ Biotech industry as well as some leadership experience
• Experience in one of the following areas: Key account management, medical device key sales/account management, Medical or MSL manager experience, sales management experience
• Demonstrated ability to engage on deeply medical topics with confidence while balancing a commercial mindset
• Project management experience with ability to manage several projects in parallel
• High level of learning agility and people agility
• Excellent ability to engage internal and external stakeholders at all levels with humility, a good negotiator
• Strong communication skills (oral, written, and presentation) and the ability to communicate complex concepts
• Language proficiency in English and German is a MUST

What you can count on?

We develop breakthrough treatments and find new ways to deliver them to as many people as possible to improve and extend peoples’ lives. We do this, by supporting and promoting the knowledge and strengths of our employees and specifically use them to deepen our understanding of our patients and customers. Motivating conditions and an attractive salary are also part of our working environment, as well as our company culture, which is based on collaboration, curiosity, enthusiasm, courage and integrity.
Novartis stands up for equal opportunities and for the integration of persons with disabilities. Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

We are looking forward to receiving your detailed application at:

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