Business Process Expert (m/f/d) Biosimilars

Division NBS
Geschäftseinheit IT NBS
Standort Holzkirchen (bei München)
Funktionsbereich Informationstechnologie
Art der Stelle Vollzeit
Anstellungsverhältnis Unbefristet
StellenID 273431BR


8 Biosimilar products approved and in market – be part of our team to help increasing this number!

NBS IT offers this extraordinary work experience with a real opportunity to develop in a highly fast-paced technology-driven environment where collaboration and innovation are at the heart of who we are and what we do.

The Business Process Expert is actively involved in analyzing and refining requirements for delivering the necessary technology services to business. In this position, you will be working on global strategic initiatives within industrial standards and GxP compliant environment, both in Sandoz Biosimilars and Novartis Global Drug Development (e.g. regarding cross-divisional projects).

Your responsibilities:
• Develop project rationale and perform scoping assessments to determine feasibility of projects
• Highlight/identify gaps in existing functionality and review requirements with stakeholders
• Develop comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions
• Liaise with the service development team to suggest a high level functional solution
• Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
• Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
• Ensure the overall user experience is taken into account when designing and deploying new solutions and services
• Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT...)
• Ensure implemented solutions are according to specifications and fit for Purpose
• Support super user training
• Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
• Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments / requirements if applicable.
• Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope



What you’ll bring to the role:
• Bachelor or Master degree in IT or Science or relevant equivalent experience
• 4+ years of experience, preferably as a Business Analyst, including business process analysis & design, user requirements gathering and documentation, workshop facilitation techniques and change management
• Experience in Regulatory and/or Clinical and Biosimilar Development, Business model processes preferred
• Fluent English and German both written and spoken

817 million. That’s how many lives our products touched in 2018. And while we’re proud of that, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are empowered to ask new questions, make bolder decisions and take smarter risks.

We are Novartis. Join us and help reimagine medicine.

We develop breakthrough treatments and find new ways to deliver them to as many people as possible to improve and extend peoples’ lives. We do this, by supporting and promoting the knowledge and strengths of our employees and specifically use them to deepen our understanding of our patients and customers. Motivating conditions and an attractive salary are also part of our working environment, as well as our company culture, which is based on collaboration, curiosity, enthusiasm, courage and integrity.
Novartis stands up for equal opportunities and for the integration of persons with disabilities. Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

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